Privacy Policy

Our Commitment to Your Privacy

At Our House, Inc. (herein referred to as “Our House”), we value and respect your privacy. Protecting your personal information is one of our top priorities. We will never sell, trade, share, or rent your personal information to third parties without your explicit consent. This Privacy Policy explains how we collect, use, and protect your information. By visiting our website at www.ourhousega.org, you accept the practices described in this Policy.

Information Collection
We only collect personal information when you voluntarily provide it to us. Below are examples of when and what information we collect:

  • Employment Applications: If you apply to work at Our House, we collect information typically required for employment applications, such as your résumé and contact details.
  • Financial Contributions: When you donate, we collect your name, contact information, and payment details to process your contribution and provide status updates.
  • Newsletter Subscriptions: When signing up for email updates, we ask for your name and email address.
  • Other Interactions: If you participate in surveys, events, or other activities that require submission of information, we may retain that data to enhance our services.

We may also collect non-personal information, such as your IP address, to track website usage patterns and improve functionality. This data is never linked to personally identifiable information.

Use of Cookies
Our House uses cookies to improve your online experience. Cookies are small text files stored on your device that help us recognize repeat visitors, track website usage, and customize your browsing experience. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

Security of Payment Information
We prioritize the security of your financial transactions. We employ industry-standard encryption, access controls, and other safeguards to protect your credit card information. Payments are processed by trusted third-party providers, ensuring secure and reliable transactions.

How We Use Your Information
The personal information you provide helps us:

  • Communicate with you about our programs, services, and events.
  • Process donations and provide contribution updates.
  • Improve our website and user experience.

Our House will never sell, trade, or share your information with other organizations for their marketing purposes without your consent.

Data Tracking and Sharing
We use tools like Google Analytics to monitor website traffic and gather aggregate data to improve our services. This information is not linked to individual users. Aggregate data may be shared with third parties, such as potential advertisers or grant-makers, but personally identifiable information will always remain confidential.

Accuracy and Security
We are committed to ensuring the accuracy and security of your information. We implement error-checking procedures and conduct regular audits to protect your data and maintain its integrity.

SMS Communication Consent

As part of our services, we may offer the option to receive SMS communications. By opting in to receive text messages, you provide your consent to receive SMS communications from Our House. These messages may include updates on donations, events, volunteer opportunities, and other relevant information.

Before sending SMS messages, we ensure that your consent is obtained through the following methods:

· Verbal Agreement or Affirmative Action: When you provide your phone number to receive SMS communications, we may request your consent through verbal agreement (e.g., when you speak with one of our representatives) or other affirmative actions (e.g., replying “YES” to an SMS message or submitting a form to receive SMS updates).

In such cases, we will clearly inform you that by providing your phone number or agreeing verbally, you are consenting to receive SMS messages from Our House. The types of messages may include updates on donations, events, volunteer opportunities, and other relevant communications. We will also provide clear information regarding the frequency of messages, any data charges, and instructions on how to opt out.

SMS Terms & Conditions

As part of our compliance with mobile carrier requirements, we provide the following SMS Terms & Conditions:

· Consent for SMS Communication: The information collected for SMS communication will not be shared with third parties or affiliates for marketing purposes without your explicit consent.

· Types of SMS Communications: The types of SMS communications you may receive from Our House include but are not limited to:

o Donors: Updates regarding donations, event invitations, and volunteer opportunities.

o General Updates: Event notifications and other relevant updates for our community.

Standard Messaging Disclosures

·        Message and data rates may apply.

·        You can opt-out at any time by texting ‘STOP.

Opt-In Method

You may opt-in to receive SMS messages from Our House in the following ways:

  •  Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form
 

Opt-Out Procedure

You have the right to opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message we send. You will no longer receive SMS communications from us unless you re-consent in the future.

Message Frequency

Message frequency may vary depending on the type of communication.

Your Rights and Contact Information
You have the right to request updates, corrections, or removal of your personal information from our database. If you have any concerns about your privacy, please contact us at development@ourhousega.org.

Policy Updates
This Privacy Policy may be updated periodically. By continuing to use our website, you agree to the terms outlined in the latest version of this Policy.

Thank you for trusting Our House, Inc. with your information.

Our House
Privacy Overview

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